HeightPredictor

Help center

HeightPredictor Support

Stuck on something? We answer every email.

Contact us: support@heightpredictor.net
We typically reply within 2 business days. For billing questions, include the email you paid with and the order number from your Stripe receipt. It makes things much faster.

Common questions

How do I cancel my subscription?

You subscribed on heightpredictor.net and paid by card, so the store apps are not involved. Use the manage subscription link in your Stripe receipt email, or email support@heightpredictor.net and we cancel it for you. You keep access until the end of the period you have paid for. Deleting the app does not cancel a subscription.

Can I get a refund?

Email support@heightpredictor.net within 14 days of the charge and we refund it in full. After 14 days we review requests case by case. Details in our Terms.

I paid on the website. How do I get my plan in the app?

Install the GoTaller app from the link on your confirmation page (or your receipt email), then sign in with the same Google or Apple account you used to pay. Your plan and your quiz answers sync on sign-in. No codes, no restore button.

When does my subscription renew?

Weekly plans renew every week and yearly plans every year until you cancel. The price shown at purchase is the price that applies. You can cancel anytime (see the first question).

How accurate is the height prediction?

It is a statistical estimate built on established growth references, using age, sex, current height and parent heights. It is guidance, not a guarantee. Real growth varies from person to person, and it is not a medical diagnosis. For clinical concerns, see a doctor.

I signed in on a new phone and my plan is missing

Your plan follows the account you paid with. Sign out and sign back in with that exact Google or Apple account. If you used Apple's Hide My Email, pick the same relay address. Still missing? Email us with your order number.

How do I delete my account and data?

Email support@heightpredictor.net from the address you signed in with and say "delete my account". Everything is permanently removed within 30 days, and any active subscription is cancelled first so you are not charged again.

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